Frequently Asked Questions

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Is the Zenovo HarmonyPad™ safe for daily use?

Yes, it’s completely safe and designed for regular use. Daily sessions can help ease chronic neck tension, support healthy posture, and enhance overall comfort.

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Will it fit all neck sizes?

Absolutely! The ergonomic shape and flexible design comfortably adjust to fit most adult necks, ensuring a snug and supportive experience.

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Can I wear it while sleeping?

The HarmonyPad™ is perfect for unwinding before bed, but we don’t recommend using it throughout the night while sleeping. It’s best enjoyed during relaxation sessions.

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How long should each session be?

We recommend using it for 10–20 minutes per session. It’s powerful enough to be effective in short intervals, yet gentle for multiple daily uses if needed.

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Does it require charging or batteries?

Yes, the HarmonyPad™ is rechargeable via USB. A full charge typically provides multiple sessions, depending on heat and vibration settings.

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Is it travel-friendly?

Definitely! Its compact, foldable design makes it the perfect travel companion — whether you're on a flight, at the office, or on the go.

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Can I use the heat and massage features separately?

Yes. You can toggle the red light heat therapy, vibration massage, and audio independently to customize your comfort.